The privacy and security of your information is very important to us. We have made material changes to the Privacy Policy that apply with respect to information that you provide on or after the date of 25th May 2018.
(1) Detailed information regarding what personal data and other information we collect from you, how we collect it, and how it is used;
(2) Further descriptions of the parties with whom and for what purposes your data is shared.
To learn more, please review the full Privacy Policy below.
Clinique De Beauté are committed to safeguarding your privacy and want you to be familiar with how we collect, disclose and otherwise use information about you.
By providing your personal data and other information through our Services, you acknowledge that your personal data will be processed pursuant to the terms of this Privacy Policy. If any term in this Privacy Policy is unacceptable to you, please do not use the Services or provide any personal data.
1. WHAT INFORMATION DOES CLINIQUE DE BEAUTÉ COLLECT?
Personal Data
The term “Personal Data” as used in this Privacy Policy refers to any information relating to an identified or identifiable individual, or as defined under applicable law. We collect Personal Data such as:
• Your name, e-mail address, phone number, physical address (billing and shipping), company affiliation, title;
• Demographic information and location, and government-issued identifiers;
• Your credit card and/or debit card details;
• Social media account information, profile pictures or posts;
• Information, feedback or content you provide regarding your marketing preferences, in surveys, comment cards, sweepstakes, or promotional offers on our Services and those of third parties;
• Images and visual recordings through the use of closed circuit television systems collected while visiting Clinique De Beauté or property, where permitted by applicable law;
• Conversations, including records or monitoring of guest service calls for quality assurance and training purposes, and other communications such as in-app messages or SMS text messages, where permitted by applicable law or based upon consent;
• Other types of information that you voluntarily choose to provide to us.
2. WHEN IS YOUR PERSONAL DATA COLLECTED?
We collect Personal Data about you in a number of ways, including:
• When you make booking, enquiry via the website and email bookings. Clients who elect to make reservations using our online service be asked to supply specific Personal Data, including name, e-mail address and contact information, as well as information regarding the query. We collect your Personal Data to provide you with services, including when you purchase goods and services, inform us of any requests, or take advantage of services such as treatments.
• When you sign up for promotional offers, we collect your e-mail address, contact number and address.
• When you provide your comments and feedback or communicate with us. We may collect Personal Data that you voluntarily share with us in surveys, guest feedback or comment cards, as well as on third-party websites. We also collect your Personal Data when you communicate with us via text or e-mail or otherwise.
• When you share photos. We collect and publish photos and images you voluntarily share with us about your experience with us, which you may post on our services.
• When you purchase a gift card. If you decide to purchase a gift card, we collect Personal Data including the recipient’s name, e-mail address, shipping information, and any other information you voluntarily provide.
• From social media. We collect information from social media activity such as when you ‘like’ the Website, share content or follow us on social media sites like Facebook, Twitter, or Instagram. If you choose to log-in, connect with or link to Services using your social media account certain Personal Data is shared with us consistent with your settings within the social media service, such as location, check-ins, activities, interests, photos, status updates, as well as Personal Data that may be a part of your profile or friend’s profile.
• When you apply for career opportunities.
• From other sources. We may receive your Personal Data from other sources, like public databases, joint marketing partners, and other third parties.
3. WHY IS PERSONAL DATA USED?
We use your Personal Data in a number of ways as set forth below.
With Your Consent. We process your Personal Data when we have your valid consent to do you, including to communicate (including by e-mail and SMS) with you during your stay, to send you promotional offers, newsletters, information on us, our Services, and other marketing communications in accordance with your preferences; and to process Sensitive Personal Data you may have provided us in connection with your visit to the clinic.
We will not sell, rent, or share your information without your consent except in accordance with this Privacy Policy or for the purposes disclosed on any online form or location on the Services where you provide Personal Data to us.
4. WHEN DO WE DISCLOSE YOUR PERSONAL DATA?
We may disclose or share your Personal Data as follows:
Legal Obligation. If we are under a duty to disclose or share your Personal Data in order to comply with any legal obligation, pursuant to a legal request, subpoena or other legal
5. HOW DO WE PROTECT PERSONAL DATA?
We maintain commercially reasonable security safeguards that are designed to protect the Personal Data we collect against unauthorised use, disclosure, alteration or destruction. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure and we cannot guarantee or warrant that your Personal Data is under absolute security with the existing security technology. Additionally, when requesting information or sending information or forms to us by e-mail, please be advised that e-mail communication to and from our Services are not secure unless clearly noted otherwise. This is a risk inherent in the use of e-mail.
6. HOW LONG DO WE RETAIN YOUR PERSONAL DATA?
We retain your Personal Data for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by applicable law. Note that we may need to retain certain information for recordkeeping purposes and/or to complete transactions and when purchasing a course of treatments (e.g., when you make a purchase), and you may not be able to change or delete the Personal Data you provided until after completion of such purchase.
7. WHAT ARE YOUR RIGHTS REGARDING YOUR DATA?
Under applicable law and regulations, you may, at any time, exercise certain rights, including the following:
Access. The right to request access to your Personal Data, which includes the right to obtain confirmation from us as to whether Personal Data and information related to how it is processed.
Rectify or Erase. The right to rectification or erasure of your Personal Data, which includes the right to have incomplete Personal Data completed.
Restrict. The right to obtain a restriction of processing concerning your Personal Data, which includes restricting us from continuing to process your Personal Data under certain circumstances (e.g., where you contest the accuracy of your Personal Data, for a period enabling us to verify the accuracy of the personal data).
Object. The right to object to the processing of your Personal Data under certain circumstances, including objecting to processing your Personal Data for direct marketing purposes, or objecting to processing your Personal Data when it is done based upon legitimate interests.
Data Portability. The right to data portability, which includes certain rights to have your Personal Data transmitted from us to you or another controller.
Consent. Where we process your Personal Data based on your consent, the right to withdraw consent at any time with effect for the future. Any requests related to the above rights may be made by contacting us as set forth in Section 14.
Complaint. In some jurisdictions, you may also have the right to lodge a complaint with a supervisory authority.
8. WHAT ABOUT PRIVACY POLICY MODIFICATIONS?
13.1 We reserve the right to change this Privacy Policy at any time. Any changes we make will be posted on this page. If we make material changes to how we treat your Personal Data, we will notify you through a notice on the Services home page. The date this Privacy Policy was last revised is identified at the top of the page. It is your responsibility to ensure that we have a deliverable e-mail address for you, and for you to periodically monitor and review any updates to this Privacy Policy. Your continued use of our Services after such amendments will be deemed your acknowledgement of these changes to this Privacy Policy.
9. HOW TO CONTACT US:
If you have any questions or comments about our privacy practices or this Privacy Policy, please contact us by email at enquiries@cliniquedebeaute.co.uk or by mail at:
Clinique De Beauté
Southernhay House
2 Southernhay Road
Stoneygate
Leicester
LE2 3TJ